Identropy Staff Spotlight: Diane Spinelli
For the month of May, we would like to highlight fellow Identropian, Diane Spinelli. Diane’s current role is Client Partner & Group Manager, which is critical to help bridge the gap between client and company, ensuring that the project for the client’s IAM program is a success. Not always an easy feat!
Diane has been in the IAM industry for about 20 years working as a Business Analyst, Project Manager, Program Manager, Solution Delivery Manager and Director of Services. Prior to joining Identropy, she spent some time in Finance and Human Resources but after a number of corporate acquisitions, she decided to change her career path, which led her to IAM.
Let’s get to know more about Diane, including some helpful tips for a successful IAM program.
When did you join Identropy?
September 7, 2016
What is your day-to-day role?
Mainly, I spend my time working to achieve Project Success from both a client and our company standpoint. I fill the role of Project Sponsor, which key issues are escalated to. I spend time mentoring both the members of my team as well as resources outside of my team, in an effort to strengthen the company professional acumen.
What skills do you need for your role?
In addition to having IAM experience, it’s important to have the ability to make good judgements and quick decisions when consulting on a project. Being able to effectively communicate and manage both internal direct reports and clients is also critical.
There have been times when I need to find creative solutions to difficult IAM problems, which includes strategic thinking to proactively avoid and reduce any issues.
What’s the most rewarding part of your job?
I find that turning a project, client or employee around to reach success is the most rewarding part of my job.
And the most challenging?
It’s also turning a project, client or employee around to reach success. Same answer as above, I think it is safe to say I find being challenged the most rewarding part of my job.
What is your proudest moment / memory at Identropy?
There are a few, achieving the respect and encouragement from Management, turning challenging IAM projects around, and when I was able to present our Q1 Services Award to a team member are some moments when I’ve been most proud.
What is your top tip for those looking to implement an IAM program?
It’s critical to be able to articulate the top 3 pain points that an IAM solution is expected to resolve. This will allow the solution to focus in on the key issues and give the highest return for the investment.
What superhero do you most identify with and why?
It’s not really a superhero, but I do identify with the Energizer Bunny–I have a lot of energy!
Favorite thing to do when you are not at work?
When I’m not working, I enjoy going to Barre Class. I also enjoy traveling and further my knowledge and experience of great red wines.
What is your theme song?
I don’t have a theme song but I do prefer jazz music to any other music.
Hidden talent? Or something people would be surprised to know about you?
I don’t have children but I spend a lot of my non-working time with children in an official mentoring role and unofficial roles. I have been called a baby whisperer by a few exhausted parents.