Did you know that we have some rock stars here at Identropy? Yup, it’s true!  We’re smart, passionate people that are tackling a serious problem, but not taking ourselves too seriously in the process.  And so, we thought it would be fun (and helpful) to start a new blog series that highlights our team members.

We want you to get to know us – our personalities, experience and expertise on all things Identity and Access Management!  And you never know, you may uncover a pretty cool hidden talent along the way.

We’d like to kick-off our series with Jaime Lewis-Gross, Director of IAM Strategy, who has over 15 years of experience in enterprise software, with a focus on inventory management and IAM. She works very closely with clients to listen, facilitate, and provide strategic direction to build successful organizational IAM programs.

You may have heard her present the “5 Steps to Building Consensus in Your IAM Program” in our most recent webinar. (If you missed it, don’t worry, you can watch it here!)

Now, let’s get to know Jaime!

When did you join Identropy?

July 2015

What is your day-to-day role?

I manage the advisory services pillar of our business. My focus is to constantly improve our advisory deliverables to ensure that we are providing high valued assets that are continually referred to and executed against by our clients.  

Advisory requires keeping a close pulse on the market consisting of conversations with customers, prospective customers, attending webinars, conferences and speaking engagements, reading blogs, seeing vendor demonstrations, etc. As an advisory team, we are tasked with being the IAM experts and bringing recommendations and options to our client’s paint points.

What skills do you need for your role?

  • IAM domain experience
  • Group facilitation & consensus building
  • Ability to formulate a vision & influence
  • Superior listening skills
  • Organization & client management
  • Empathy

What’s the most rewarding part of your job?

Collaborating with smart people who have very different perspectives to solve real problems for our clients.

And the most challenging?

Generating momentum from the consensus that you have built with a client to move forward with delivering against the roadmap that has been agreed upon.

What is your proudest moment / memory at Identropy?

We are in the people business and hiring good people is tremendously important. Two come to mind:

  • Jeff Steadman delivering an exceptional Advisory to a large maritime manufacturing client that will result in a significant opportunity for follow-on Build revenue and continued partnership with SailPoint.
  • Yogina Patel becoming POC Certified by SailPoint in her first 3 months at Identropy and being told “nice hire” by the Sr. Partner Sales Engineer.

What is your top tip for those looking to implement an IAM program?

Identifying a strong program manager and utilizing that resource to drive the IAM program vision.  To do this successfully this person must possess the following skills:

  • Ability to identify characteristics of key stakeholders (i.e., passive resister, opposer, contributor or champion) and build rapport with those individuals
  • Exemplary communication skills that allow the program manager to speak the same language as their stakeholders and formulate a meaningful vision and story that they can buy into.
  • Organizational skills and management of risks armed with facts and options for resolution.

What superhero do you most identify with and why?

Invisible Woman.  Her super powers are awesome, but she is also compassionate, a leader and a mother.

Favorite thing to do when you are not at work?

There are many…drink good wine with my husband, dance with my daughter, and hike with my dog.

What is your theme song?

Depends on the day, but I’d have to go with Beautiful Day by U2.

Hidden talent? Or something people would be surprised to know about you?

I can win dance contests with my version of the running man.

IAM Program Data Sheet



At Identropy, we combine expertise with empathy to help clients plan, build and run identity and access management solutions that enable their business. Since 2006, we have evolved with the industry and positioned ourselves to become a leading firm providing innovative consulting services within Identity & Access Management and Access Governance.