One of Identropy's most popular blog posts is our "Top 10 Common Pitfalls of an IAM Initiative." It's hard to believe, but that article was written seven years ago and still is chock full of relevant and accurate information.

That being said, seven years is a long time and we felt it was necessary to take a look at the list, review it, and make some updates to move it forward to the world of IAM today.  We wanted to revise our list and take advantage of what we’ve learned since the last time we visited this topic and marry it with our decades of collective experience from Identropy's IAM Advisory team. 

We also decided that while we were at it, we could take this information and convert it into an eBook that could be used for easy reference--where you want it and when you want it. There is a lot that can go wrong with an Identity & Access Management (IAM) program. Lack of funding, treating IAM like a project and not a program, not having business buy-in, and trying to overly customize packaged software are all examples of significant challenges that can impact the ability for an IAM program to be successful. That's where this eBook comes in.

The team at Identropy has many years of real world, hand's-on experience not only doing IAM, but doing IAM well. As a team, we work with dozens of clients per year and have seen some commonalities for struggling IAM programs. In putting together this top ten list, you may recognize some that may apply to you and some that you may want to keep an eye out for so you can proactively plan against those risks.

The 2017 Top 10 Common Pitfalls of an IAM Program:

  1. Treating IAM like a project, not a program
  2. A lack of strong executive sponsorship
  3. Not having an IAM roadmap
  4. Not having the right team of engaged stakeholders
  5. Treating IAM like a process (re)engineering exercise
  6. Letting the 20% (customization) ruin the 80% (out of the box functionality)
  7. Too much, too soon
  8. Ignoring the user experience and usability
  9. Ignoring the cloud
  10. Not heeding the future

For more information on each of these areas, and how to avoid the pitfalls, we encourage you to download our free eBook here. We are confident you will find this information informative and relevant to today's IAM programs.

Pitfalls of an IAM Program

Jeff Steadman

Jeff Steadman

As part of our advisory practice, I partner with our clients to help plan their IAM strategies. Prior to joining Identropy, I spent over a dozen years managing, building, and running Identity & Access Management programs, projects, and teams for SC Johnson and Walgreens.