Managed Services

Run: Managing Your IAM Operations

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Want to learn more about Identropy’s services, and explore whether we can help with simplifying your IAM challenges? Receive a free services consultation with our experts to figure out how Identropy’s approach is a good fit for aligning your IAM roadmap with your strategic vision.

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YOUR IAM INFRASTRUCTURE,
OUR COMMITMENT TO AVAILABILITY AND SECURITY

As many customers discover after executing the initial phases of their IAM program, going live is just the start of a long journey. Maintaining and enhancing IAM systems and infrastructure is not only a question of ensuring availability, but also that systems are updated and securely managed.

As new applications are adopted, new features become available or identity and access management capabilities are more broadly deployed, organizations frequently face the need to dedicate resources to keep systems up and running, apply patches to the infrastructure and install new updates to identity management systems – as well as monitor how identity and access management processes are performing.

Identropy’s Managed IAM Services team serves as a trusted, knowledgeable third party to keep systems available, secure and updated – whether running on premise or on hosted infrastructure.

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YOUR IAM OPERATION HEALTH

Through a dedicated dashboard, customers have the ability to keep a finger on the pulse of their IAM infrastructure, and assess where potential risks or availability issues lie.

Leveraging our experience with IAM systems and infrastructure, our monitoring capabilities are focused on those elements of the infrastructure that handle the most critical loads and where to look first for signs of trouble.

Thresholds are defined on a customer-specific basis, and all incoming events are processed through a correlation engine to identify potential issues before they start impacting your operational capability. If threshold conditions are exceeded, automatic alerts are sent out to your administrators and the Identropy response team.

 

FOCUS ON ONGOING IMPROVEMENT

Identropy’s Managed Services philosophy is intended to improve the business performance of your identity management system with each passing month. This is accomplished  by reducing time for critical operations such as provisioning  and de-provisioning users as well as increasing uptime and availability, and reducing operational risk.

 

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Mark Anthony
Assistant Manager at Verizon
They were very personable and never avoided any questions we had after the initial engagement.  We were so impressed with them we decided to have them continue working with us in standing up our new IAM program and tools.  I would highly recommend them as their resources really know identity and access management and the industry tools inside and out.
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Identropy Customer
I’ve had many engagements with Identropy’s executives and the one thing that comes to mind is their professionalism. The team always displays transparency while doing business and most of all you get an immediate feeling they are part of the team and want to succeed no matter the challenge. Hands down Identropy would be a company I would want to work for.

Request A Consultation

Want to learn more about Identropy’s services, and explore whether we can help with simplifying your IAM challenges? Receive a free services consultation with our experts to figure out how Identropy’s approach is a good fit for aligning your IAM roadmap with your strategic vision.

Get your consultation now